AI-powered multi-project support engine. Auto-triage tickets, unify every channel, and resolve issues faster with intelligent context.
Tickets triaged by AI
Support teams onboarded
Uptime SLA
Average AI triage time
Built for engineering-led teams who want powerful support tooling without the bloat.
Every ticket is automatically categorized, prioritized, and gets a draft response. AI understands context, sentiment, and urgency in seconds.
Email, Slack, Discord, web widget, or API. One unified inbox for every support channel your customers use.
Live metrics, SLA tracking, and team performance at a glance. Know the health of your queue instantly.
Outbound webhooks, versioned REST API, and a TypeScript SDK. Link external tools and automate your workflow.
Assign tickets, leave internal notes, track activity timelines, and manage workload across your support team.
7KB gzipped. Shadow DOM isolation. Drop a single script tag and your customers can submit tickets from anywhere.
Three steps from zero to a fully AI-powered support queue.
Link email, Slack, Discord, or embed the widget. Add your API key and start receiving tickets. Setup takes 5 minutes.
Every incoming ticket is analyzed by AI. It categorizes, assigns priority, detects sentiment, and drafts a response — automatically.
Your team sees AI summaries, linked errors, customer history, and suggested replies. Resolve tickets faster with full context.
A lightweight, branded portal where customers verify their email and instantly see their ticket history, conversation thread, and can reply — no account needed.
Customer visits your branded portal and enters the email they used to submit tickets.
A 6-digit code is sent instantly. No passwords, no accounts — just quick, secure verification.
See all submitted tickets with status, priority, and project. Click into any ticket for the full conversation.
Continue the conversation directly from the portal. Mark tickets as resolved when the issue is fixed.
Welcome back, sarah@example.com
Login page returns 500 after SSO update
Cannot export CSV from analytics dashboard
Dark mode toggle not persisting preference
Email-based OTP verification means zero friction for customers. No signup, no password resets.
Internal notes and agent discussions are never exposed. Customers only see public replies.
Customers see the latest status, agent replies, and AI-assisted responses as they happen.
Start free. Scale as you grow. No surprises.
No credit card required. 14-day free trial on Pro and Team. Cancel anytime.
Everything you need to know about Ironqueue.