Major outage

A significant incident is currently affecting the platform.

3 of 5 components operational Checked 6s ago Updating every 15s

Components

Uptime history begins accumulating with the first recorded health check.

OperationalDegradedOutageNo data
Web

Dashboard & Portal

Web dashboard, customer portals, and embed widget.

Operational
Uptime history begins with the first recorded check
API

Ingestion API

Inbound ticket, email, Slack, Discord, GitHub & Sentry webhooks.

Operational
Uptime history begins with the first recorded check
Infrastructure

Database

PostgreSQL cluster (Supabase) — tickets, users, audit log.

Service error

Major outage
Uptime history begins with the first recorded check
AI

AI Triage

Automatic categorization, priority, sentiment, and draft replies.

Operational
Uptime history begins with the first recorded check
Integrations

Outbound Email

Team invites, verification codes, ticket replies, CSAT surveys.

Provider reachable; no send in the last 24h to verify delivery

Unknown
Uptime history begins with the first recorded check

Incident history Past 90 days

No incidents reported in the past 90 days.

Incident reporting is not yet configured for this page.